Contacto

Contacta con Trader Algorítmico para soporte técnico, consultas sobre indicadores NinjaTrader 8 o estrategias algorítmicas. Email, chat en vivo.

Get in touch with the Trader Algoritmico support team for technical assistance, pre-sales questions, custom development inquiries, or partnership opportunities. We are based in Zurich, Switzerland, and provide support in both Spanish and English. Our team has extensive experience with NinjaTrader 8, order flow analysis, volume profiling, and algorithmic strategy development, so we can provide knowledgeable assistance for any technical question you may have. We respond to all messages within 24 hours during business days.

How to Reach Us

Email: support@trader-algoritmico.com — Our primary support channel. Send us a detailed description of your question or issue and we will respond promptly with a thorough answer.

Phone and WhatsApp: +41 76 361 38 39 — Available for urgent technical issues and pre-sales consultations during business hours.

Contact Form: Use the contact form on this page to send us a message directly. Select a topic category to help route your request to the right team member for faster resolution.

What Our Support Team Can Help With

Our support team can assist you with indicator installation and configuration on NinjaTrader 8, strategy setup and parameter optimization for your specific instruments and timeframes, data feed compatibility questions for Rithmic, CQG, Interactive Brokers, and other supported connections, licensing and account management including license transfers to new computers, troubleshooting chart display issues or unexpected behavior, and custom indicator or strategy development requests. We aim to resolve most technical issues within a single email exchange by providing clear, step-by-step instructions.

Before You Contact Us

Many common questions are already answered in our Frequently Asked Questions page. You may also find helpful information in our blog articles and educational guides, which cover NinjaTrader 8 setup, indicator configuration, and backtesting methodology in detail. Checking these resources first can often provide an immediate answer to your question.

Custom Development

We offer custom development services for traders who need bespoke indicators or strategies tailored to their specific requirements. Whether you need a unique visualization, a proprietary signal generator, or modifications to an existing product, our development team can build a solution that fits your workflow precisely. Custom projects typically include a requirements discussion, a development timeline estimate, and a testing phase before final delivery.

Partnership and Business Inquiries

We welcome partnership opportunities with brokers, prop trading firms, trading educators, and technology providers. If you represent an organization interested in integrating our tools or offering them to your clients, please reach out to discuss collaboration options and volume licensing arrangements.